0401 364 405

Roof & Exterior

Roof restoration for tiles with life left

Repoint, re-bed, replace broken tiles, recoat. For tile roofs that need more than a clean and less than a re-roof.

Concrete tile roof under restoration — flexible pointing along the ridge caps, fresh terracotta-toned membrane on cleaned tiles, placeholder until real photos load

Roof restoration is the work that sits between a clean and a re-roof. It’s for tile roofs that are structurally sound but cosmetically tired or have failing pointing.

The honest part first: not every tired-looking roof is a restoration candidate. If the battens have rotted, if the tiles have lost their compressive strength, if the underlayment is gone, you’re looking at a re-roof. We’d rather lose the job and tell you the truth than take a deposit on a restoration that fails inside two years.

When a roof IS a candidate, the work breaks into three parts. The structural part: replacing broken or slipped tiles, re-bedding ridge caps where the mortar’s failed. The protection part: flexible re-pointing along the ridges and hips (the old rigid mortar cracks; flexible pointing doesn’t). The optional cosmetic part: soft-wash and a protective membrane in the colour of your choice.

We always quote those parts separately so you can decide what you want. Plenty of customers do the structural and skip the recoat; that’s a perfectly valid call.

What we won’t do: tell you a recoat lasts a lifetime. It doesn’t. The membrane works hardest in the first three to five years, then slowly fades like every coating exposed to UV. We’ll tell you the real product spec and the real expected life, not the marketing number.

When you need this

The reasons people call

  • Pointing along the ridge caps has gone chalky, cracked, or fallen out
  • Tiles are cracked, slipped, or broken (often from a tradie walking the wrong line, not from age)
  • Roof colour is faded but the tiles themselves are still structurally sound
  • Pre-sale presentation matters and the roof's the first thing buyers see from the street

How we work

What actually happens

  1. Walk the roof, document the condition tile-by-tile and ridge-by-ridge
  2. Send a written scope with photos: what needs replacing, what needs repointing, what's optional
  3. Replace broken or slipped tiles with colour-matched stock where we can
  4. Re-bed the ridge caps where the mortar's failed, then point with flexible pointing
  5. Soft-wash the surface and apply protective membrane if you want the recoat

What's included

In the quoted price

  • Full roof condition report with photos
  • Broken/slipped tile replacement (quantity in quote)
  • Re-bedding and flexible re-pointing of ridge caps as needed
  • Optional: roof clean and protective recoat
  • Gutter clean as part of the cleanup

Honest about scope

What can go wrong, what's not included, what we check first

A recent job

"Three roofers said I need a whole new roof — do I really?"

Murwillumbah, NSW · Tile roof restoration, Murwillumbah hinterland

The brief

Tired-looking concrete tile roof. Owner was getting the property valued and the agent flagged the roof in the curb-appeal walkthrough. Three other quotes said the roof needed replacing.

What we found

Tiles were structurally fine — the cracking was confined to the ridge pointing and a handful of cap tiles, not the body of the roof. Underlayment intact where we could inspect. The 'replace it' quotes had been written from the kerb, not from on the roof.

What we did

Replaced eleven slipped or cracked tiles with colour-matched stock. Re-bedded the ridge caps where the mortar had failed. Re-pointed in flexible pointing. Soft-washed the surface and applied a protective membrane in heritage red. Two-coat application over three days, weather window watched.

Result

Roof now reads as restored rather than replaced. Owner saved around twenty-four thousand dollars against the re-roof quote. Agent's photos went up two weeks later.

See more case studies

FAQ

Roof Restoration questions, answered

Soft-wash vs pressure-clean — what's the difference and why does it matter?

Pressure-cleaning strips the visible top layer of mould off but leaves the roots; the dark stripes come back within a season. Soft-washing uses a roof-safe biocide to break the growth down properly, then a low-pressure rinse to take it away. The roof stays cleaner for two to three years instead of two to three months, and the tiles/coating don't get abraded in the process.

Our roof has solar panels — does that change anything?

We work around solar panels carefully. We don't clean the panels themselves (that's a specific service with a specific cleaner; we can recommend). We don't walk on them, we don't get detergent on them, and we soft-wash the rest of the roof without compromising the panel edges or seals.

How often should we be cleaning the roof?

Every two to three years for most Northern Rivers homes. Coastal-strip homes with mature cocos palms or eucalyptus overhanging the roof: closer to every two years. Sheltered inland homes with minimal tree cover: every three years is fine. Annual gutter cleaning regardless.

Quote for roof restoration

Specific to this service. We'll come back with a written number within one business day.

Access optional — tells us what to plan for
How urgent?
Best way to reply

Phone photos from the ground are usually enough. Up to 8 images.

Your details stay private. We come back within one business day. If it's urgent, call 0401 364 405.

Ready for a real number?

Phone is the fastest. Quote form if you'd rather write. Either way, you'll hear back with a written number, not a starting price.